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28 Sep 2021

Full-Time Waiter by Marriott International, Inc

Marriott International, Inc – Posted by Plus27Jobs.com Johannesburg, Gauteng

Job Description

POSITION SUMMARY

Perform duties of a waiter/waitress in any area of the Hotel as directed by Management

Sets up service areas prior to service by cleaning the area and preparing service

Upselling of all Food and Beverage items.

Take orders from GUESTS, set up accordingly, and serve food and beverages according to standard.

Acquisition and Maintenance of GUESTS by anticipating, meeting, and exceeding GUESTS’ expectations by delivering exceptional service with a great attitude, commitment, and professionalism.

Meet and greet all our GUESTS with a friendly and welcoming smile

Be responsible to handle various payments including cash and credit cards and be responsible for any shortages thereof

Operate point of sale system and doing cash up daily

Maintaining high standards of safety and cleanliness in all areas

Deal with GUEST complaints and queries immediately and efficiently

Cleans restaurant/buffet area after service and prepare areas for the following service time

Ensuring storerooms are neat and clean

Conference & Banqueting service and setups

Assist with basic count of stock items

The employee is familiar with and performs to the minimum GUEST Service Standards laid down within his/ her area of work and responsibility

 

The following are the requirements:

Grade 12 (Matric) or equivalent recent work experience in the same or similar position

Excellent communication skills in English, written, verbal and telephone etiquette

Excellent GUEST relations skills, GUEST service driven, extremely passionate for this industry, a TEAM player with a positive attitude

Well-groomed, presentable, and professional manner

Ability to work shifts, including weekends and public holidays

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Click Here to Submit your CV and Application on Company Website

Job Categories: Hotel & Restaurant. Job Types: Full-Time. Job Tags: Hotel & Restaurant. Salaries: Less than 20,000.

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